Renoir Staffing Blog

Making a promise to your clients and candidates, and sticking to it, not only makes their business run smoothly but also helps yours to grow! This is a philosophy that Renoir Staffing sticks to: we promise to do implement the best practices in finding qualified candidates, bringing our clients, and the candidates themselves, the perfect match for their needs.

Another promise we fulfill is our guarantee: if a client is not satisfied with the candidate we have placed for them, they are under no obligation to keep that individual at the property, and will we right the wrong by finding the best possible replacement. And that promise is the same to candidates should they discover that the position in which they have been placed is not for them, we will find them a better fit.

Temporary agencies not only have the privilege of strengthening the community through employment services but we also make promises to that community which we want to live and stand by.  The saying goes “treat others how you would want to be treated,” and case in point: we have plenty of candidates who are now clients and vice versa. That means we’ve done our job, kept our promises, and the community that we are honored to serve is stronger for it. This is the level of professionalism and service our clients and candidates should receive from any staffing agency.

Connie White, Account Executive

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In conjunction with last week’s post about the importance of industry events, Account Executive Karen Quennell presents the must-attend events in the Property Management industry of 2012:

It is my firm belief that if you are going to work in the Property Management Industry that you must understand the industry and immediately get involved.

Both CAA Contra Costa and CAA Tri-County have well-rounded programs that provide networking and educational events.

Once a year you get a chance to make a difference by attending the Legislative Conference where you get a chance to personally meet with your individual state legislators and get first-hand knowledge on state legislative proposals targeted at the rental housing industry.  This event will be held on Wednesday, February 15^th at the Sheraton Grand Hotel in Sacramento.

Last year both CAA Contra Costa and CAA Tri Country conducted Reverse Trade shows that have been beneficial to the Industry Partners and the Property Management Companies. This year promises to be a sellout event with six new property management companies that have signed up. It will be held at Concord Hilton on February 23^rd.

The 23^rd Annual CAA Tri-County Golf Tournament will be held in June 2012 at the Palo Alto Golf Club. This is a fundraiser to assist the Housing Industry Foundation.

One of my favorites not to be missed is the CAA Expo “Go for the Gold” Trade Show being held at the Santa Clara Convention Center scheduled on April 25^th.  This event offers educational seminars and a chance to visit with over 100 industry partner booths.

Don’t forget to save the date for the Ninth Annual GEMM Award Celebration being held on August 23^rd at the Blackhawk Museum in Danville.  This is a fabulous event that honors the Best of the Best for 2012.

The Housing Industry Foundation holds The Bay area’s premier Multifamily networking event on Thursday, September 6^th .  This is their annual summit to raise funds to help prevent homelessness.

These are just a few of the numerous opportunities to support and learn about the Property Management Industry. Get out there and enjoy, learn, and network!

Karen Quennell, Account Executive

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As we head into a weekend of celebrating family and friends, and preparing for the New Year shortly thereafter, we’ve been reflecting on the history of the company. 2012 is Renoir Staffing’s 27th year in the property management industry, and the company’s path to present time has been quite exciting.

On October 31, 1985 Carol Kotewicz-Dencker started Renoir Staffing Services, Inc. to offer the highest level of service to the property management industry. By 1996, Carol had opened Sacramento Office and the company reached its’ first million dollars in revenue. From that point on, Renoir Staffing continued to prosper and grow, receiving such honors as Largest Woman-Owned Business and Fastest-Growing Private Company from the Business Journal Lists.

In 2010, Kotewisz-Denker retired and sold the company to Blue Lake Rancheria, and we became an LLC. With the new company Renoir opened up two new offices: the Phoenix office in 2010 and Newport Beach in August 2011. It’s been exciting for us to expand our services within the industry and we take our responsility to be relied upon as a leader in staffing seriously. We’re happy to do so too!

2011 has been a year of growth and evolution for Renoir Staffing, and after spending time with our candidates and clients this year, we have noticed that others have experienced these trends as well. A common opinion has been one of excitement. They’re preparing for the future: beefing up their skill-set and expanding the role of their position, or making plans for their property’s community. 2012 appears to be the year of action, and it’s no different for us.

We’ll be busy listening to the needs of the industry and responding with stellar service. We’ll also be offering the tools the industry’s leaders need to grow their own businesses, namely employees that are the best the area has to offer. And we’ll continue and expand our role in finding highly qualified candidates great jobs in their fields. This is why we’re excited for the New Year!

We’d like to wish you a very Happy Holiday season and thank you for being a part of Renoir Staffing’s growth and evolution. May you experience joy and prosperity in the New Year!

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The Team at Renoir Staffing with special thanks to Carol Martinez for providing historical reference of the company.

The holidays have arrived and in the midst of all the preparations, it is easy to lose sight of why they are celebrated in the first place! That being the case, we would like to take this opportunity to express what we at Renoir Staffing are thankful for this Thanksgiving-and that would be you!

While of course there are more than three things we are thankful for this year, these are the ones that stand out to us the most as they are the reasons we are able to provide excellent service to our industry:

Our clients: We truly enjoy working with you and are honored to be your chosen staffing agency. We appreciate your trust and will work hard to continue to deliver you the service you need. Thank you for opportunity to be included in the culture of your communities!

Our candidates: Thank you for all your hard work and for giving us the opportunity to represent you to the industry. It is because of you that our business thrives, and your professionalism and dedication to property management is gratefully acknowledged every day!

One another: Our team culture is special because we work together for the betterment of the company at all times and that is evident by our loyalty and motivation to make Renoir Staffing the only staffing agency that the property management turns to for top talent. We work together to better serve you!

So on this Thanksgiving, please know we will be thinking of the wonderful people who are a part of this industry, grateful for the opportunity to provide them either with a great job, or a stellar employee! We know we are here because of this industry’s amazing community and we are thankful for it!

Happy Thanksgiving!

The Team at Renoir Staffing, LLC

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When you think of the all the ingredients that make an employee stellar in performance and valuable in character, what comes to mind?  A person who is punctual, appropriately dressed for his or her position, or perhaps someone who is goal-oriented, striving for success and is passionately eager to work all day and every day?  Personally, I think of all of the above and more.

Here at Renoir Staffing, it is our goal to maintain a wealth of eclectic top talent in the field of Property Management.  Therefore, when we encounter an employee who has strived above and beyond our expectation, we like to take the time to properly recognize them.  It is with pleasure that I highlight Renzo Acosta for his superb performance on any assignment he has committed to, his consistent dedication to following through in his work from start to finish, and the professional demeanor of which he dons to wow our clients at any given chance.

In February of 2011, we had the pleasure of interviewing Renzo and placing him out to work with our clients.  Since that time, Renzo has worked in different environments alongside a variety of people and has managed to remain professionally poised in each situation.  When on assignment, Renzo has a very positive attitude and gives 100% effort while adhering to both Renoir Staffing’s and the client’s policies and procedures.  His flexibility and willingness to help when needed on the job is very apparent as well as his ability to communicate effectively.  He also has a great sense of urgency to complete important tasks which speaks to his ability to manage his time wisely.  Furthermore, if he is presented with questionable tasks or when he is not quite clear of the expectations of his assignment, Renzo let’s his recruiter know and seeks clarity.

In totality, Renzo is a stellar employee.  His capacity to combine a positive approach to each assignment with professionalism, tact, respect for his duties as well as coworkers, and his can-do attitude speaks volumes.

Renzo Acosta we honor you!  Renoir Staffing sincerely looks forward to witnessing your continued professional growth and successes with our organization.  Cheers and keep up the great work!

Wakema Ligons, Staffing Associate

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One of the primary reasons for Renoir’s success is that we truly care about our employees and the companies that we serve. We don’t just talk the talk, we walk the walk. Because of our thorough screening process and our recruiting teams’ ability to ask the questions that will help us identify what our employees and clients need, we can take pride in the fact that we have been successful in making great employment matches. Renoir also has a strong value system that we live by both as part of our internal culture and in how we treat those that we assist in the employment market. Our ability to stay true and consistent in our business practices as part of this value system helps us to continually be recognized as one of Northern California’s premier property management and real estate staffing firms. With intrinsic values that we live and operate by such as integrity, teamwork, accountability, professionalism, quality, dedication, and respect, companies can depend on us to be there when they need us.

The success that we have had over the past 25 years has now laid a strong foundation for our expansion into Southern California with offices now in Phoenix, Arizona and Newport Beach, CA.  Since we have built a strong reputation of meeting the staffing needs of our customers and forging solid business relationships, our referral network will make for a very easy and logical transition to these new markets. With the expertise and resources to not only evaluate but effectively respond what our customers and candidates day-to-day challenges are, we can be confident that we will continue the success we have had in Northern California to a client base in Southern California and Arizona as well.

We are considered the ultimate resource for employment matchmaking as we take the time to really understand the needs of the candidates that we represent and the client companies that we serve.  It is with our commitment to strive to be the best of the best and to execute on the delivery of our service offerings that Renoir Staffing will continue to uphold its’ long-time reputation of being the most reliable option for responding to the demands of employment challenges in the property management and real estate industry.

Arisha Williams, Manager of Staffing Services

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Many Recruiters have chosen their job because they love customer service and making people happy. On top of that, the job is extremely fulfilling as they are putting people who are often financially struggling to work!  However, it’s a position that is demanding: recruiters jump through hoops every day, multi-tasking like mad to make our client’s and candidate’s lives easier. Unfortunately, they catch a lot of flak from job seekers, who often wonder what their recruiter does all day. This week’s blog will be illuminating to all who wonder what it would be like to be a recruiter for a day!

“The race against time is what will make or break a recruiter.” This quote, included in an article for CareerDFW (see link at the bottom of this blog) describes perfectly what unfolds each and every day for a recruiter: a race. And in order to be successful, crossing the finish line must mean that a relationship has been built, either with a client or a candidate. Recruiters that do temporary placement have the added task of maintaining these relationships perfectly with their clients so that they are relied upon to fix an emergency situation at a property. Trust is key. Therefore, relationship-building is not something that can be achieved with automated systems. And it starts with the candidate. Once a recruiter begins to represent an employee, regular weekly communication to maintain their relationship is important. Employee satisfaction, including trust and loyalty, are built into the relationship over a period of successful assignments, but even before assignments begin, it is important for a candidate to understand their role in building a relationship with their recruiter.

To begin, a once a week check-in call is a perfect opportunity for a job seeker to update their contact information and stay fresh in the minds of their recruiter. It takes an average of 15-30 and is an invaluable way for a recruiter to get to know their candidate. Unfortunately, often candidates will call their recruiters but neglect to leave a message. Messages are documented, another great way to showcase your interest in being placed on assignment. Keep in mind, however, that candidates may not get a return call until the next day. Try not to let the frustration set in. The popular statement, “there is never enough time in a day,” is a reality for most recruiters. To build a rapport between job seeker and recruiter takes trust. To gain trust, takes time. Patience and communication will get you far with a staffing agency.

Here’s a quick glimpse at the duties of a recruiter: time sheets, schedules, assignment extensions, interviewing, referral calls, payroll issues, file compliance, renewals and complaints requiring additional problem solving, as well as going out in the field and bringing in more business.  Approximately 50% of these tasks will be pre-scheduled in advance and the other 50% will be unplanned and worked into the week as needed. Again, communication combined with patience is the most important ingredient for a successful relationship with busy recruiters!

Keep in mind we open the door for you as a new face to the client. Once we get you that interview or temporary assignment, it is ultimately the candidate’s job to prove that they are the person for that job, whether it is for one day or is a direct-hire opportunity! The candidate’s behavior is a direct reflection on the recruiter’s ability to weed out poor employees, bringing us back to skillful relationship-building. The more a candidate participates in the process, the more a recruiter will gain the trust needed to put them on assignment. As a recruiter, one must be very proactive and personable, meaning that they are always on the phone! It is wise for candidates to remember this tip: please be patient and keep in mind the service you give to your recruiter is the service you will get in return.

Connie White, Recruiter

Special thanks to CareerDFW.org for the following article: A Day in the Life of a Recruiter

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Happiness has wide ranging effects- Like improving your motivation. A study shows that adults and children who are put into good mood select higher goals and perform better than those that are unhappy. The GREAT news is that recent scientific reports show your happiness level is something that can be increased with a minimum amount of effort and that a full 40% of your happiness level is completely within your control. You may have suffered unfortunate life events, but you get a clean 40% at YOUR command. Don’t you want to be happier and in a better mood?

The Myths of Happiness:

1.       Happiness is something we find. This is not true, so don’t wait around for a magical occurrence.

2.       Our circumstances determine our happiness. This is not true, so don’t think, “IF only this would happen, THEN I would be happy.”

3.       You either have it or you don’t. This is also not true. As you read above, you’ve got 40% to develop. You CAN make improvements.

Here are some simple tasks that anyone can do to improve their level of happiness:

1. Express Gratitude- You can tell others or you can write it down.

2. Avoid Over Thinking And Social Comparison- Cut down on how often you rethink your problems and compare yourself to others.

3. Practice Acts Of Kindness- Practice this at least once a day. Hold the door someone, give a compliment, etc. Putting a smile on someone’s face will naturally make you smile too.

4. Nurture Relationships- Spend time and energy in cultivating and enjoying a relationship, or healing an ailing relationship.

5. Develop Strategies for Coping- Practice ways to handle or get over stress, hardship, or trauma.

6. Learn To Forgive- Write a letter in which you try to let go of anger or resentment of someone. It’s necessary to write it, but NOT necessary to mail it.

7. Do More Activities That Truly Engage You- Get involved in something that really takes your mind away from things. Get in the “Flow Activities” – You know you’re in a flow when you lose track of time.

8. Savor Life’s Joys- Pay close attention and repay life’s momentary pleasures and wonders.

9. Commit To Your Goals- Pick one or several of your goals and devote time and effort to pursuing them.

10. Take Care Of Your Body- Engage in physical activity, meditating, smiling, laughing and some “ME” time.

Being happy with yourself will reflect on your work and at home so put a smile on your face and don’t worry yourself with things that you have no control of.

“Smile- it’s the most generous thing you can do and an inexpensive way to improve your mood”

Maria Torres, Staffing Associate

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This week check out the newly released Renoir Staffing newsletter! We’ve had a busy summer this year: new office and recruiter, amazing events, and great new clients who love our rock star employees!

Check it out here: Renoir Newsletter

The team at Renoir Staffing would like to thank all the clients and candidates that make this company the leader in the real estate staffing industry-we appreciate you!

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CHOC, or Community Housing Opportunities Corporation, is a successful organization serving people and families in the greater Sacramento area.  As their website explains, “CHOC exists to empower families through the increase of available affordable housing, substantially improving the quality of life for very low to moderate income households.  This is achieved through the development of high quality, affordable, and environmentally-sensitive housing; advocating for affordable housing programs; the efficient leveraging of all corporate resources; and the continuing, shared dialogue between CHOC residents, staff and board members.”

Renoir Staffing has partnered with CHOC over several years to staff trained, skilled, and exceptional candidates in subsidized property compliance and maintenance.  CHOC requisitions include Tax Credit or HUD qualified personnel, bilingual staff, and experienced and knowledgeable maintenance workers.  Many of these Renoir-provided employees work on long-term, full-time contract assignments.  On occasion CHOC has offered permanent employment to our candidates, a lucky few of whom are currently employed with them today!

My experience with CHOC and the management team is always enjoyable, and truly beneficial for the parties involved.  Renoir Staffing has a wonderful, time-tested relationship with contacts in various CHOC departments.  From the corporate office in Davis to traveling area supervisors, representatives are professional and pleasant at all levels.  It’s a pleasure to do business with a company like CHOC.  Not only do they offer the local community needed solutions and services, they promote positive social values and encourage growth and education in an economically expanding field.

Congratulations to CHOC for being an inspiring example of a community-minded organization!

For more information about CHOC, click on the following link to their website: http://chochousing.org/

Christina Mason, Recruiter

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