Renoir Staffing Blog

A Temporary Employee’s Safety Is Everyone’s Responsibility!

June 15th, 2011

Employment through a temporary service creates many unique challenges for the safety of the employee that may not occur in a traditional employment relationship. It is the responsibility of the staffing company, the client, and the employee to create a safe place for the employee to work.

The staffing company is responsible for ensuring the employee is covered under a Workers Compensation insurance policy and to manage any claims of injury that occur. To minimize claims, the company needs to know as much about the job assignment and workplace where the employee will be working, since it is not possible to observe the employee on a daily basis. In order to gather this information, the company will perform periodic visits to the client worksite to check for anything that could be a potential hazard for the employee.

For a temporary employee, it is very important that he or she maintains communication with the staffing company, especially where safety is concerned. If the employee is injured or feels that he or she is working in an unsafe environment, the first call should be to the recruiter at the staffing company. The company should respond swiftly to any concerns to ensure that the employee is safe and any injuries are treated immediately.

It is the employee’s right and the employer’s (both the staffing company and the client company) obligation to have a safe place to work, but it is everyone’s responsibility to ensure that this happens. With open communication everyone can a safe and productive workplace!

Sara Skowronski, Manager of Operations & Human Resources

New Renoir Staffing Newsletter!

June 1st, 2011

Keep up on what’s happening at Renoir Staffing, LLC., including Recruiter Updates and who’s made the Employee All-Star List so far this year!

To view the newsletter, click on the following link:

Renoir Staffing Newsletter

Thank you for being the reason that Renoir Staffing, LLC. is the premier source for Real Estate Staffing Solutions!

The Importance of Customer Care

May 11th, 2011

In asking ourselves the big question, “how do we grow our business?” there are many times that we miss the mark.  No matter what industry you are in there is always the push for profitability and growth no matter what industry or company you are with.  Sometimes we spin our wheels trying to get those numbers and we forget the big picture and our greatest asset.  Our current clients, residents, employees and vendors are seen as dispensable.  Our main focus is to replace those that have given us their loyalty over time and worked with us during changing times.

In an ever changing economy and world, it is very important to look within.  Look to your current employees for ideas that they may have to strengthen your strategy from their experiences in the field.  Inspire open communication; you would be surprised at the volume of feasible and attainable recommendations you have at your disposal without having to spend money to find the ideas.  Your employees are customers, the biggest way to ensure their loyalty is to listen to them fluidly.  This is where your feedback and implementation will begin.  Without their buy-in you are headed down a shaky path or a difficult transition.

Often times when we seek to increase profitability we look to find new clients, residents and vendors to start the process over again from scratch.  While this may be a viable thing, I would never recommend placing all of your eggs in one basket.  Don’t forget that it’s easier to maintain an established, trusting relationship than to start from scratch.   Many times companies wish to grow but do not consider the potential growth from established relationships.  The best way to do this is to get to know your clients and residents on a level that does not include the “sale.” Show a personal interest that will build value for them individually and gain their loyalty.  These loyal relationships will build referrals which will increase your bottom line and establish long-term relationships.

Work together with current vendors to negotiate costs to ease the budget pains and maintain quality.  It can sometimes seem less costly to go with a lower price but in reality sometimes you get what you pay for.  Is your good name worth the reputation of below-expectation results?  Do you really want to have the job done twice, now exceeding the original cost?  A good vendor that you have built a relationship with will be willing to negotiate what they can to maintain the relationship and loyalty of their customers too.  In many ways it’s all about the asking.

Jacquee Landry, Recruiter

Diffusing Tension in the Workplace

May 4th, 2011

It is virtually impossible to go through life and not utilize or apply some level of emotion when encountering people or situations.  With the immense amount of diverse pressures currently placed on many people, it is no surprise that some have allocated their frustrations inappropriately.  Those of us with full time employment spend a hefty amount of time with our coworkers and superiors daily.  And with this amount of time invested comes the possibility of more misunderstandings and personality clashes making their way to the surface.  How many times have we experienced a shortage of patience when having to repeat ourselves again and again?  What about conjuring feelings of annoyance when we feel there is a lack of appreciation for the hard work we put forth?  Certainly not every encounter in the workplace is negative but the premise of this discussion is to know what to do when faced with negativity in the office before it boils over and takes on a life of its own.

Possible seeds of tension

Everyone has a pet peeve.  Maybe you dislike when your coworker uses your writing pens without asking and doesn’t bother to return them, or perhaps it bothers you when you make a conscious effort to email your coworker a legitimate question and they simply do not reply to the message.  It could be that your issue with something or someone is work related or it could be that it is more ‘’preference oriented.’’ Regardless of which it is, you need to realize that most people have no idea what bothers you if you have not expressed it to them.  So what happens next?  You slowly begin to maintain a mental tally of all of the offenses your coworker has ‘’poked’’ you with over time.  Before you know it, you may be so burnt out by their actions that you snap at them, and that is unacceptable in the work place.  In order to prevent this sort of happening, effective communication needs to be practiced.  If there is something hindering you from working productively with a coworker or boss, you need to discuss and dissolve the issue as it arises.  If you do not feel comfortable approaching the person with the issue, it’s always best to get an office manager, office mentor, or human resources representative involved as a mediator.  The goal here is to do everything possible to alleviate an issue so that it does not create further tension in your work environment.

How to avoid tension & diffuse it

There are a few simple ways to avoid tension from the start.  Communication is always a valuable weapon in squashing tension and misunderstanding of any kind.  If possible, when an issue arises that could spawn unproductive conversation or action, verbally suggest to the parties involved that there has been some sort of miscommunication.  Offer clarification and allow them to offer you their understanding of the matter.  Then quickly decide on how to move forward after comprehension has been acknowledged.  This will not only allow clarification but will help you learn how a person communicates.  Remember to remain calm and composed when speaking.  The best results will occur when we are open to hearing one another out.


These are just a few solutions you can try when experiencing conflict in the workplace.  The key things to remember are that we will all make mistakes, we will all implement our emotions into our actions when working on the job to some degree, and we will all have our own preferences and opinions.  Yet the common goal is to work as a team to get the job done and the only way to do so is to eliminate as much tension in the office as possible with positive communication and actions.

Wakema Ligons, Staffing Associate

Great Online Resources from Renoir Staffing, LLC.!

April 6th, 2011

One of the many reasons that Renoir Staffing, LLC. is unique is the way in which we keep our customers and employees in-the-know with social media tools. We make it a point to provide up-to-date information and breaking news to those following us on Facebook, Twitter, and our blog-all three excellent forums in which to view current job postings, industry articles, and more!

Gather inside knowledge of what it’s like to work for Renoir on our Facebook page. Our company culture is professional yet fun-a team that loves to come to work when Monday comes around! Cruise our photos, engage with the recruiters on the Wall, and don’t forget to take a closer look at our library of articles posted from the Business Times and other reputable sources-we take being experts in the real estate industry seriously and love to pass that knowledge on to you!

Follow us on Twitter and have instant access to the latest Renoir and Real Estate news available-the perfect solution when a busy day calls for getting your news quickly.

Our blog is an excellent resource for industry news, employment tips, and so much more! Posted every week, be sure to sign up for email alerts to get the best industry knowledge available delivered directly to your inbox! Every week a different member of the staff will help guide your career to further success, and don’t forget to leave comments or questions-we’re more than happy to help and love to keep in touch!

The Renoir website is the ultimate resource for the Real Estate industry. Here you’ll find access to current job openings, customer access to information about our amazing employees, newsletters covering the latest in real estate,  Renoir Team bios and affiliations, and much much more! Be sure to visit us at www.renoirstaffing.com. You’ll be glad you did!

We encourage you to keep in touch with Renoir-we love to hear from you! And don’t forget to find our company, as well as the staff, on LinkedIn.

Let’s connect!

Jessie Williams, Marketing Coordinator

Interview Questions to Ask Your Potential Employer

March 23rd, 2011


Imagine yourself sitting in front of an upside down triangle with the pointy edge facing back at you. Do you see the image?  Hold that thought.

Remind yourself: You have arrived at this interview because someone has a problem. And something they saw in your resume compelled them to set an appointment with you.

It is now up to you to figure out WHAT’S THE PROBLEM and how you and you alone can be uniquely qualified to solve it.

Once you realize it’s NOT ALL ABOUT YOU, the better off your nerves and conversational flow will be.

WHAT’S IN IT FOR THEM – Return on Investment.

Why should they invest in you? You have now entered the mind of the interviewer.

Ask yourself: What do I have that they need?

Begin your conversation with the essentials…Great Smile, good EYE CONTACT, a direct handshake, dressed for success, on time for the interview, confident of your ability to solve their issue.  You have one goal in mind:

Pour all their answers to all your great questions into the funnel of that triangle. All of which is leading you to YOUR prosperity cup waiting at the end.

DO NOT slip and start talking about yourself on and on before building rapport and investigating relevant pieces to their problem puzzle.  You need the following data to sell your experiences into the job or your prosperity cup as it were.

DO YOU REALLY KNOW WHAT THEY’RE LOOKING FOR? HOW CAN YOU BE SURE YOU’RE ‘IT’? Do the following:

RESEARCH.

INVESTIGATE.

CONNECT.  COMPARE.  CLOSE.

Let me break it down for you:

RESEARCH:

Big Picture – Open with something you’ve researched off their website about what the company, industry, or their competition (know their competitors!) is currently experiencing, and how that relates to the department you will be working in.  (Note:  Subliminal assumptive close used throughout).   A.B.C. (ALWAYS BE CLOSING). Whether you want the job or not, go for it anyway! It’s much more fun to turn an offer down than not get one at all.

INVESTIGATE:

Departmental – Ask them to describe the current landscape of the department that your role will be contributing to? In other words, the who/what/where/when/how questions.  Who currently works within the department? What is their particular role is? Where is the entire department physically located (maybe they’ll invite you for a tour, great way to see where you’ll be sitting and working conditions)? And, when did this position first become available?  Fuel for closing with your skills.

CONNECT:

Interviewer How long have they been with the organization?  Hopefully you researched their profile on LinkedIn before the interview because again, building common ground, assessing personality, management style, past successes, why they made the changes they did, all lead to your objective: to CONNECT and engage your interviewer. Learn about the person in front of you.  Close them.

REMEMBER!

PEOPLE – HIRE – PEOPLE.

LISTEN INTENTLY.  BE GENUINELY INTERESTED IN WHAT THEY HAVE TO SAY.

RESPOND CONCISELY.

COMPARE:

Job Description – Ask them to help you to understand what their vision of this position is.  What worked in the past?  What didn’t?  What challenges drove them to need this position filled?  What’s their time frame to fill this position?  What’s their hiring process?

QUESTIONS YOU HONESTLY ASK YOURSELF…Were the interviewer’s expectations clearly delineated?  Are they realistic?  Can you be successful based on the information you’ve gathered so far?   You know you better than anyone.  What would some of your concerns be?  What if anything feels like a red flag?

AND NOW TO YOU and your prosperity cup…

THE CLOSE

“From what I have learned Mr. Interviewer, you have (recap the issues).  Here’s where my previous experience might actually support a solution for you.  Let me tell you about my previous achievements (tell a story about one of them). “  Build your value with each comment and statement.   Remind them of your qualifications through each part of your exchange on each segment. Cite examples from your resume of how you could add value immediately to their bottom line.

(RESEARCH, INVESTIGATE, CONNECT, COMPARE, CLOSE).

RETURN ON INVESTMENT = YOU

IF YOU WANT THE JOB…ASK FOR IT.

TELL THEM HONESTLY THAT YOU’D LIKE TO WORK FOR THEM.

ENCOURAGE THEM TO INVEST IN YOU.

ASK THEM THE MOST IMPORTANT QUESTION OF ALL…

WHEN CAN WE GET STARTED?


Lisa Dylus, Recruiter


Communicating In A New Workplace

February 2nd, 2011

Superior communication skills will set you apart from the rest.

How often have we all suffered a setback in the workplace due to miscommunication? It’s simple enough to occur, especially when it’s been awhile since we last fine-tuned our listening skills. Often, the success of a team is built on the foundation of good communication, with employees realizing that a strong rapport with their team will result in frequent accomplishments. In the case of teams that have little or no success, errors can be traced back to poor information-sharing and a shaky foundation where there is little trust involved.

When you are temporarily employed, the concept of teambuilding techniques may not seem important, or plausible. But even when your stay at a business is short, building a solid and successfully functioning rapport with co-workers is crucial to not only the success of the business, but your success as a temporary, and hopefully future permanent, employee. And the best way to demonstrate that you are a rock star in your field and any company would be lucky to have you? Communication.

Never assume. Being capable of figuring things out as you go is a talent sought by some employers, but assumptions get us into trouble. If your manager is unclear in his or her instructions, ask for clarification. Demonstrate just how proactive you can be by asserting yourself as someone who wants to get the job done, and done right. This builds trust, so that while you may only be there for the short term, you are not treating the assignment as a temporary job.

Introduce yourself. A solid rapport, and therefore successful workplace, occurs when the team knows their members and their function at work. If you have not been introduced to your temporary coworkers, make the effort to tell them who you are and not only what your role will be at the workplace, but any responsibilities you have in assisting them. And be sure to listen to what they have to say. Showing enthusiasm and dedication to the job will not only ease your transition into the new environment, but you’ll be immediately contributing to the success of the team!

Here at Renoir Staffing, LLC., we have the skills to help guide your career towards success. Whether you are seeking flexible temporary assignments or anticipating a change in your profession, the resources, industry knowledge, and passion we possess is endless and at your disposal!

Visit our website today or call us at 800-5-RENOIR to jumpstart your future today!

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